12 August 2020

Back in Level 3

Last night, we were suddenly placed under Alert Level 3. That means the we can operate by reinstating all social distancing and safe working practices. This morning, we issued these instructions to our team:

  • Web orders: process and dispatch as normal.
  • Store orders for outside of Auckland: process and dispatch as normal.
  • Store orders for Auckland region: pick and hold.
  • Inwards goods: process as normal.
If you have any instruction contrary to the above, please let us know now. We suggest you log in to the DSL portal and review all current orders in our system.

If you have any store orders for Auckland that are considered ‘essential goods’ you will need to advise us so we can lift the holds on those orders.

Your usual Customer Service contacts are all still available via email or phone and you can contact me at any time on mobile 021 769 561.

Aaron Hobbs